Business Rates

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Standard Hourly Rate

  • $90 per hour
    • one hour minimum charge for on-site visits
    • partial hours rounded up to the nearest quarter hour

Software Services

  • Security Software $60 per computer annually
    • EDR – Endpoint Detection & Response
    • monthly billing also available upon request
  • Complete Care $250 per computer annually
    • includes EDR, Encrypted Cloud Backup, and First-Hour-Free Service
    • monthly billing also available upon request
  • Server Monitoring $240 per server annually
    • online status, disk space, backup jobs, etc.
    • monthly billing also available upon request
  • Monthly Maintenance – cost determined based on work load
    • Updates and reboots for computers and networking devices
    • Backup device and/or software updates and monitoring
    • Checks for security, disk space, and resource utilization
    • Proactive issue identification via log review
    • Overnight scheduling for zero downtime

Monthly Contract Rates

  • Up to 8 hours per month, dispersed in any increment
    • additional hours may be purchased at the contract agreement rate
    • unused hours rollover each month and expire at the end of the term
    • billed at the beginning of each month
    • early termination fee 50% of the remaining contract term
  • Single Monthly Contract: $600/month
    • commitment 1 month per term, no rollover for unused hours, no early termination
  • Quarterly Monthly Contract: $500/month
    • commitment 3 months per term, unused hours rollover for first two months only
  • Semi-Annual Monthly Contract: $400/month
    • commitment 6 months per term, unused hours rollover for first five months only
  • Annual Monthly Contract: $300/month
    • commitment 12 months per term, unused hours rollover for first eleven months only

After Hours Rates

  • 1.5x the current hourly rate 
    • work after 6pm Weekdays or Saturday or Sunday
    • for example the standard hourly rate for after hours work is 1.5 x $90 = $135
    • contract after hours rate will be 1.5x the contract agreement rate
    • work performed at this rate will be discussed and agreed upon by all parties prior to the work being done (often, this rate will not apply to planned project work)

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